Last Updated: 11-27-2025

Pennington INK ships orders quickly and with care. Below is our official shipping policy.

Orders are processed within [7-14 business days].
Custom items may require additional time.

Processing times may be delayed during:

• Holidays
   
• High-volume seasons
   
• Weather or carrier delays
   

We offer the following shipping options:

• Standard shipping
   
• Expedited shipping (if available)
   
• International shipping (optional)

Shipping fees are calculated at checkout based on your location and package weight.

A tracking number will be sent to your email once your order ships.

Pennington INK is not responsible for:

• Delays caused by incorrect or incomplete addresses
   
• Packages lost due to address errors
   

Customers must verify address information at checkout.

Once an order has been shipped and marked delivered by the carrier:

• Pennington INK is not responsible for lost or stolen packages
   
• You should contact the shipping carrier directly
   
• We can assist in filing a claim
   

International customers are responsible for:

• Customs fees
   
• Taxes
   
• Import duties
   

Delivery times vary by country and customs clearance.

If your item arrives damaged:

1. Email us within 48 hours
    
2. Include photos of the damage
    
3. Provide your order number
    

We will work with you to replace or refund the item.

For shipping questions:
📧 Email: 

Support@penningtonink.com